FAQ - Frequently Asked Questions
We have collected the most frequently asked questions to solve all your questions in one place.
Orders
The process is very simple:
1. Find the product you want.
2. Press the "Add to cart" button and then the "Checkout" button.
3. Enter your details: Name, Address, Region and your phone. Choose how you will pay and press "Complete Order".
So simple! If you still have difficulty, call us at 210 4626577 so we can place your order over the phone.
NO, it is not necessary to use your card to complete your purchase.
There is the option of Bank Deposit and Paypal.
Of course! You can complete your order online by selecting "Pick up from store" and then our physical store in Keratsini.
Address: 76 Dimokratis Avenue, Keratsini, 18756
Phone: +30 210 4626577 , +30 210 4626781
E-Mail: info@ithinksmart.gr
Hours of Operation: Mon-Wed-Sat: 09:00-15:00
Tue-Thurs-Fri: 09:00-14:00 & 17:30-21:00
Products
It goes without saying that you can exchange a product that you didn't like or that you ordered by mistake.
If the product you bought is defective, you should contact us at 210 4626577 or by email at info@ithinksmart.gr so that we can inform you about the return methods so that we can check it and change it at no cost!
It depends on the type of product.
Electronic devices have a one-year warranty.
Headphones, cases and screen protectors are covered by a DOA warranty. That is, they are replaced only if they are not functional upon receipt.
Missions
Shipping costs are calculated based on the weight of your order.
The cost up to 1 kg is €2.50 and €1.20 for each additional kg.
The couriers we work with are ACS and ELTA Courier and Wolt for same-day deliveries within Athens
Any question?
If we still haven't answered your question, you can contact us below and we'll get back to you as soon as possible.
